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OTRS LDAP Authentication for Agents and Customers

Probably many of you have or still are actively using the open-source, ITIL compliant trouble ticket system named OTRS. And probably some of you also might have experienced the pleasure of setting up the software once – and know the … Continue reading

After Six Days of Freedom

I’m just restoring my iPod Touch to Apple’s original firmware. “Taking it back to jail“, as one would say. But why? I’ve never actually been a fan of jail-breaking the iPhone nor the iPod, since it’s totally controversial. Most people … Continue reading

St. Nicholas bringing presents?

So, after over one month of waiting, today at around 10 AM I received the notification about my iPod leaving the stock and being delivered to me. The distributor I’ve ordered it at, CANCOM, is using GLS for delivery and … Continue reading