Okay, enough hot air. So what is it really? wirecurl.com just launched in the past few days after a while of planning and doing and other stuff to handle. With wirecurl.com, Andreas and me try to establish a web magazine that’s a bit more than just one of those regular “We write reviews of iPhone Apps” or “We test cool new websites and show them to you” sites. It’s more about the whole “2.0″ topic, from the web, over entertainment up to lifestyle and other sort of things. Currently, we’re having a hard time to fill up wirecurl.com with content and yet, there’s unfortunately still not that much to see – but we’re working hard to catch up and present you content you might be interested in.

I’m not going to annoy you losing too many words on this, but one thing I’d still like to mention: To sweeten you the launch, we already reviewed a brand new and yet barely known iPhone & iPad App named Flight+, and we’re giving away the App for free! Just check it out on wirecurl.com!

Hope you’ll stick with us and enjoy reading.

So, what’s it about? Some of you (probably the majority of Apple customers) might have heard about “Things”, an “Getting Things Done” (GTD) application suite contained of an Mac App, an iPhone App and an iPad App that let’s you organize tasks and projects for yourself. Several years ago, the developing company CulturedCode won the Apple Design Award with their pretty neat desktop application. Thanks to my buddy Andreas, who bought me my Things for Mac license in 2009 as a birthday present, I started using the software from it’s quite early 1.x phase. I really loved the application, especially because of its clean and simple design and its ease of use. After quite a while my needs started to change, though. I wanted to have both of my Macs in sync, for example. I played around with Dropbox and found a way to do that, although it didn’t allow me to have Things on both machines open at the same time. Soon, more and more people started writing about how they’d love synchronization features for things, especially OTA (“Over the Air”) sync. And CulturedCode reacted. In mid 2009 they already published a roadmap that was “not a roadmap” and wrote about them having worked since the beginning of that year on a “really sweet” OTA solution that should be better than the competitors’ products.

This means, they actually announced their work on an OTA feature in mid 2009 with the additional info, that they’ve been working already for around 8 months on it. The people who read that and don’t really know about usual timelines for such big IT projects might expect a solution to finally be there in a couple of weeks or maybe months, especially after reading a sentence like this:

Okay, those fanboys and Mac addicts who can’t wait for such kind of delicious features now got pretty aroused and everyone else (especially the people who haven’t spent around 40 bucks on a Things license plus another eight bucks on Things for iPhone so far) really started considering Things as serious solution for their task-planning needs.

Then, till April 2010, CulturedCode didn’t blog about anything related to sync at all. From August 2009 till April 2010, that’s nearly one year without letting users actually know what happened to OTA sync. Meanwhile, many people spent their money on Things, mostly because they trusted in CulturedCode and it’s blog post announcing their work on OTA sync in 2009. And yeah, they haven’t heard about the sync feature for quite a while, but still they saw that progress was made in other areas, so there was not much of a reason to think of CulturedCode being dead or something. Especially, after reading their follow ups about the team growth, people thought, “Eh, it can’t take that long anymore!”.

In the meantime, I became responsible for handling the Mac infrastructure at my employer. For me, it was pretty clear what solution I would be deploying on people’s MacBooks when they’ve been asking me for some GTD application. I thought of Things as a solid and reliable application and the fact that CulturedCode was a Stuttgart-based company made it even more attractive for me to order a volume-license for Things.

People were getting hungry about the OTA sync feature and I guess CulturedCode really saw a need to act, so in December 2010 (8 months later) they released it. Oh, no, not the OTA sync feature, I’m sorry. They released the first chapter of a set of blog posts regarding the OTA sync feature: State of Sync, Part 1. Instead of providing a first beta, what would be appropriate after theoretically 2 years of work, they provided information about general problems on OTA/Cloud synchronization and some nicely drawn wallpapers for your Mac, your iPhone and even your iPad. Hurray to the design department. But people didn’t yell at CulturedCode, not even after 2 years of waiting. Instead, comments like those were written:

This is what I’d call loyal customers.

However, in January, the second post about the “State of Sync” was published. It looked like there was at least some thinking and progressing on the OTA sync feature. Even if it’s not really what customers expected after over two years of development. In March, CulturedCode released part 3 of their blog odyssey, introducing a sign-up for for Cloud sync beta. Hurray, people could sign up and had to wait for the Beta to start. So they did and nearly two months later the first couple of users got approved as beta users and received the testing instructions. Unfortunately, Cloud sync was only available for Things for Mac at that time. It took the CulturedCode people nearly one year to introduce Cloud sync (beta) on iOS! By that time, other products like Wunderlist, that already provided OTA sync attracted more and more former Things users. For new users it was super-attractive too, since they didn’t charge 40 bucks for their desktop client. Actually they didn’t charge for anything. It has just been there. Free to use.

Existing CulturedCode customers became pretty sad or angry or let’s just call it pissed. Pissed about the fact that they still don’t have a fully working cloud sync solution. Pissed about the fact that they spent 40 bucks on a Mac software, maybe 8 bucks on an iPhone App and maybe even 15 bucks on an iPad App. For what? Yeah sure, you’re not buying software for what it might become, you’re buying software for what it is, I know. But let’s be honest, even Andy Potion, who’s pretty much a one-man-show, did a quicker job with The Hit List, in comparison to CulturedCode’s timeline. And not to mention that not too long ago, the creators of Wunderlist – 6Wunderkinder – just launched their new, web based Wunderkit service, that introduces collaboration. And by “collaboration”, I don’t mean the “I’m creating sidebar entries ouf of my Address Book information and drag Tasks onto them to remind myself who’s in charge, without any functionality of actually really letting the people know that they’re in charge”-CulturedCode-collaboration. I mean real collaboration, where you get notified about tasks that have been assigned to you. And it’s web based, too. And there are Apps for it. And it’s even free of charge. And all that it probably half the time CulturedCode had. So, let’s be serious: You do not buy software, for what it might become, but in consideration of such heavy-armed competition, you’d expect the developer to hurry the flock up!

Suddenly, people began to realize all that and the five-star ratings on the App Store became one-star ratings:

People got fed up and CulturedCode became quiet. Not much response on people’s angry tweets to calm them down, no more information about the actual progress, nothing. One possible response could have been to slash the prices on their software for a limited time, to allow existing customers to extend their suite. Another would have been spreading coupon codes for Things for iPhone or Things for iPad. They could have teamed up with several reviewing sites to get media attention on their existing products and their existing features. I mean, after all it still is a beautiful product. It might be over-priced, it might be slow in development and it might not support features that should be mandatory for a 2012 GTD application suite, but still it’s a good piece of software and the jobs it can do, it does extremely well. Unfortunately, CulturedCode has let the users put the focus too much on features they were clearly unable to deliver in an realistic amount of time. There was progress on Things, even if it wasn’t that much, but there was and still is – unfortunately this progress drowned in the OTA-sync-well created by the users. On one hand, CulturedCode had to respond somehow, on the other, they probably wanted to get themselves a bit more time, just a bit more time. In my opinion, their response was influenced too much by their user’s pressure and I got the feeling, that they did not respond because they felt the urge to provide information about what’s going on. The blog posts were nicely written and had some very cool drawings, still it’s not what the users actually wanted. They didn’t want to read philosophical posts about Cloud synchronization or comparisons between MobileMe and Dropbox. And I believe, that, if CulturedCode would have provided more information about OTA (and their other internal project / development progress) without users permanently requesting it via Twitter, E-Mail or even App Store reviews, the whole situation would look way more relaxed these days. I think in general it’s pretty simple to say: Either you try to make your internal development process more transparent to your customers, so they can get a feeling for what to expect and when, or you do it the Apple-way and shut the f*ck up until it’s ready. You don’t get people excited about a feature and let them wait three years for a first beta.

However, in February of this year CulturedCode started their public beta of Things Cloud, so now everyone can at least get a taste for what is probably going to be released someday. Still, people are mad, because rudimentary features like task-notifications don’t work so far – IT guys understand, that it’s pretty hard to notify the user about content you might not even have available on the specific device, regular people instead just get the impression that Things now stars getting OTA sync, but loses existing features for that, what’s a bit unsatisfying.

I had a testdrive account for their private beta and used (and sometimes still use) it – and I liked what I saw, to be honest. Still, I moved over to another solution, just because from my current point of view it integrates better with what’s important to me and costs less, due to the fact that the desktop client is built into OS X (Calendar) and the iPhone/iPad client is one universal binary, priced at something around three bucks. The app developer answers pretty quickly to questions, even via Twitter and customers are being involved right into the development progress, by asking about their preferences regarding certain, to-be-implemented features via Facebook and other modern social media. I mean, come on, it’s not that hard: If you follow some simple rules and strategies, customers will stay loyal at any time, no matter how delayed a long-awaited feature might be. I think, that one of CulturedCode’s biggest problems was and has always been the direct communication. I personally see them like people have probably seen Microsoft several years a ago: A big and massive brick where customers can’t really reach someone that has an open ear for their thoughts and their wishes. A machinery that produces software the way it thinks its best for the customer, without involving him in that progress. But we’re not talking about huge corporations with a super-huge user-base here!

Well, anyway, at last but not least, I would like to lose some words about direct communication to the customer. I’m not the person that posts Steve Jobs’ emails on my blog – not that I would have ever gotten any – and therefor I’m not going to post the details about my email conversation with Jürgen Schweizer, one of the CEOs of CulturedCode, here. Instead, I just want to talk about the feeling I had during that conversation. It started with a tweet from a guy I actually don’t know, complaining about – you might guess it – Things’ missing OTA feature. He had a short conversation with CulturedCode on Twitter about that and I got into it to confirm the points he made, since I found them totally true and understandable. I ended up writing a mail to Jürgen Schweizer, to answer some direct messages he sent me via Twitter. In my opinion, the mail was polite and reflecting the way I (and many other customers) felt at that time. No bitching, no screaming, just some honest feedback from one of their users. What I got back instead was a mail, that truly made me feel a bit stupid and uncomfortable. I was a bit disappointed, about the way a CEO writes to one of his paying customers and intentionally makes him feel, like he has been writing something he should feel bad about. This is not the feeling you’d expect from a representing person of a company, regardless of how rude the customer might have been. You don’t indirectly tell the customer, that he (and/or other users) are disrespectful. Never. It’s a paying customer who actually supports your product through buying it – and even if this customer should get sad, angry or really mad and no matter how upset or uncomfortable you are with the things he’s been writing you, it’s in your responsibility to always keep the conversation at a level where you can point out your view without indirectly making the customer feel insulted or whatever. It’s useless to try to argue, who’s wrong or right with a customer – in the end, the only thing that matters is, that people get the feeling, that this company cares about its customers and really wants their products to make them happy. It’s always bad, when a company’s way of leading conversation makes their customers get a negative feeling.
For example: Some while ago, I’ve downloaded a movie via iTunes on my MacBook. Later, I wanted to watch it on my iMac, so I transferred it to to my iPhone (because that’s the only way I knew) and from there I tried to transfer it to my iMac. Unfortunately, it didn’t work out and I lost the movie, literally. The file was gone somehow and I could not re-download it at that time. I called the Apple Support and told them, what I tried to do and that I found it pretty meh anyway, that there was no other possibility to get a movie from my MacBook to my iMac. Now, the Apple Support could have told me, that I was trying to do something that was not intended by Apple to be done and made me feel really stupid by that and leave me alone with my transfer problem. Or they could have provided me a way, to download the movie again on my iMac, so I could watch it there. Or they could have just hung up. But instead, the support guy on the other side added a credit for watching two movies of any kind from the iTunes Store for free, just because of the inconvenience caused. And see there, the customer was happy. I bitched about the fact that there was no possibility to simply transfer the movie from one Mac to another, but in the end, Apple just made up for that by allowing me to download the movie again plus watch another movie – for free! This is, what I call customer relationship. The customer is not an enemy threatening you with feature-requests, he’s the nice guy from vis-à-vis who loves your product that much, that he agreed on giving you a part – even if it’s just a small part – of the money he has been working for so hard, just to give you the opportunity to continue developing such a great product. So please, companies of this world, treat him like this.

Just my two cents. Thank you for reading.

First of all: Hell, yeah! iTunes Cloud finally removed the pain and anger brought by Apple’s policy of having an iPod Touch/iPhone only linked with one iTunes Library. For me, it has always been a pain to synchronize my music in a smooth way all over my devices (iMac, MacBook, iPhone), especially when it came to MP3s. The fact that iTunes didn’t consider MP3s when using “transfer purchases” took any chance (except of using “Home Sharing”) to get MP3s synchronized all over. With iTunes content I permanently had to go that way: Buy them on my iPhone, connect the phone to my iMac when I was at home, “transfer purchases”, reconnect the iPhone to my MacBook when I was at work, “transfer purchases”, all done. But with MP3s this didn’t work.

Now thanks to iTunes Match and iTunes Cloud, MP3s are being matched to actual iTunes Store content and, if nothing could be found, the MP3s are being uploaded to the cloud, from where they can be streamed/downloaded to all registered devices. Sounds awesome, huh?

Well, actually, it really is awesome. There are some downsides, for example the *very* slow iTunes Match servers for uploading data. I’m not sure if that’s only because of the instant heavy load that recently hit the servers or if Apple just didn’t spend enough money for the server’s to be the dog’s balls. Anyhow, besides of that everything runs just fine so far. Streaming/downloading works with good speed (no endless seconds of buffering, nor interrupts while playing), artwork yet seems to be a little problem since here it doesn’t seem to get synchronized instantly all over my devices and the iTunes Match recognition works okay (only have/had to upload around 1k songs of nearly 5k).

The only thing that really bothers me is the fact that my iPhone actually gets flooded with music and the only way I found to remove recently “streamed” (or “streamed and automatically downloaded) music is by scrolling through my list with nearly 5k rows and swipe-to-remove each song I’d like not to have on my iPhone anymore, so I can use the 16GB for more than just audio.

It would be really nice if someone could point me a better solution to fix that issue or, if there is none, if Apple could please implement a feature that allows me to “clear the least played songs”.

Oh well.

It’s a hardware-unlocked model I bought from a shop on the first of February 2010, it’s in best condition (as the pictures show) and I even ship it within its original packing plus the bill (so you even have warranty left on it). I’m actually only intending to ship it within Germany. For more information, just read the description of the eBay auction.

Good luck bidding!

However, since (at least for me) there’s nothing comparable to Things, I’m trying to benefit from using it the best I can. One possibility to do so is the automation of task-creation. Wouldn’t it be cool to have Things automatically pack specific e-mails together as tasks you would only need to get done – without actually having the trouble of importing the information from Mail.app manually into Things first? I solved this problem for myself by using a feature that Things, Mail.app and Mac OS X provide me by default: AppleScript.

Now, how would this automated task-creation look like. First, a piece of code is needed, which gets the specific information out of an e-mail and tells Things to add those information to its library. The CulturedCode Wiki already provides us such a script and first I’ve tried to use that. Unfortunately, the script seems to be something hacked together with Apple’s Automator and interferes with the UI, what causes the process of task-creation to be visible to the end-user. I didn’t want that – so I just hacked together my own AppleScript using the AppleScript Edior:

on perform_mail_action(info)
	tell application "Mail"
		set selectedMessages to |SelectedMessages| of info
		set theRule to |Rule| of info
		repeat with eachMessage in selectedMessages
			set theSubject to subject of eachMessage
			set theContent to content of eachMessage
			tell application "Things"
				set newToDo to make new to do with properties {name:theSubject, due date:current date, notes:theContent} at beginning of list "Inbox"
			end tell
			set the (read status) of eachMessage to true
		end repeat
	end tell
end perform_mail_action

You can simply copy & paste this code into your AppleScript Editor and save it somewhere in your filesystem as AppleScript.

Next, we need this script to be called as soon as a new mail arrives. Let’s use Mail.app’s “Rules” for doing that!

Mail.app Rule for Mail to Things

As “Run AppleScript” the script you’ve saved before needs to be specified. What rule you use for yourself actually depends on your incoming mails. In this example, I’m checking the mail’s subject to contain the string [ToDo]: for the script to act on that e-mail. Of course, you can also add another action *after* the “Run AppleScript” for Mail.app to delete the mail afterwards. The only thing my script does is to mark the mails that matched as read.

Now try it out on your own. Write yourself an e-mail containing your match-criteria and you’ll see that the script will automatically add a new task within your Things’ Inbox, containing all details from within the mail itself. Of course, this script can be enhanced for example by leaving away the match-criteria from the subject (s/matchpattern//g), by cutting off everything after “– ” (signature) or maybe even delegating the task to a co-worker or an area of responsibility by parsing the mail’s body. Feel free to extend it the way you need it.

PS: You can make the Inbox entries not being due by today by simply removing the “due date:current date” parameter from the script.

//UPDATE:

Because this whole automation topic is so much fun, I’ve just written an AppleScript that automatically adds every conversation-line you receive that starts with the pattern “task: ” to your Things Inbox.

Here’s the AppleScript:

using terms from application "iChat"
	on message received theMessage from theBuddy for textChat
		set theBuddy to full name of theBuddy

		if theMessage starts with "task: " then
			tell application "Things"
				set newToDo to make new to do with properties {name:theBuddy & ": " & my LeetReplacer((get theMessage), "task: ", "")} at beginning of list "Inbox"
			end tell
		end if
	end message received
end using terms from

on LeetReplacer(strng, srch, replc)
	tell (a reference to my text item delimiters)
		set {old, contents} to {contents, srch}
		set {strng, contents} to {strng's text items, replc}
		set {strng, contents} to {strng as Unicode text, old}
	end tell
	return strng
end LeetReplacer

And here’s how you can include it into iChat:

iChat to Things

Enjoy!

Fast forward to today and the Smartphones we’re using in our everyday life – Blackberries, Pres and Pixies, iPhones and N900s. What’s the biggest part in that whole cellular phone market that changed since the mid/end 90s? Of course, it’s the phone’s technology and the features they provide nowadays. But what’s more important, the whole accessories-ecosystem around those phones actually changed. Today, you see people buying additional battery-packs for their Blackberries, since the phones are already that “Smart” that you’d actually need a constant power-source to make them last for more than a couple of hours of heavy usage. When people buy a mobile phone, they also typically throw some on-the-go charger into the bucket. And maybe also some docking-station for the desk, or even equipment for attaching it to their car’s windshields.

Now the whole accessory-ecosystem goes that far, that people even buy overpriced socks or pieces of silicon formed as protection-sleeve for their Smartphones. Especially within the iPhone user-groups you can see such protection-cases being very popular. But let us look from another perspective at especially those accessories.

When someone buys an iPhone, of course, he’s interested in the phone’s features and probably likes the way the phone integrates with the rest of his personal infrastructure, like laptops, computers/Macs, etc. But of course, only a few people really go for the features-pack only. Probably 90% of the iPhone customers look forward to have a phone that’s so exclusive and so beautiful that you’d hardly like to take it out of the showcase. And exactly at that point, all third-party manufacturers of iPhone accessories come in handy. So, people go and get their iPhones, take them out of the packing and lock them right into some ugly silicon, acrylic, plastic or whatever kind of case to protect their beauty against scratches, dirt and other natural enemies of the glossy piano paint. Sure, I mean, they paid and ass full of money for a brick that blinds you by its glint, so why should these people not try the best to protect it the best they can?

Well, sure they can do that – but where’s the point? I think I can talk for everyone that has ever searched for an iPhone case when I say that 99% of them are ugly as hell and not worth the package they’re shipped in. So, why do people then actually buy an iPhone for its cool look, when they “protect” it most of the time with such a case where the phone’s actual look does not matter anymore? For what? So they can slide it out when they’re feeling lucky and show it to everybody for one blink of an eye and then pack it back into its sleeve?

Of course, you can’t blame the people for that. I mean, why can’t accessory-manufacturers produce electro-magnetic protection shields that build an own atmosphere around the iPhone that does not allow anything else to come through than the owner’s washed hands to touch the touchscreen? I mean come on, that’s what people are waiting for! F*ck invisibleSHIELD, f*ck the pseudo translucent plastic shields that doesn’t absorb hits that could cause the iPhone’s screen to break into million small pieces. The people want cases that doesn’t even allow the iPhone to fall down the stairs or into water!

Yeah, right. Now I can definitely remember those days when I got my first Bosch 509 and protected it with one of the dozen plastic-sleeves against the cruel reality.

Think different, people.

However, I could philosophize even more about the pros and cons of this themeable-web-interface-for-YQL but I’m actually not that much into it to do so. The reason for registering was mainly for the hype’s sake and besides, I actually planned to reserve my everywhere used nickname “devilx” – unfortunately it was already taken by an as-it-seems porn addicted guy.
If this guy should coincidentally follow my blog and read this: I would be very thankful, if you could pass me that subdomain name, so I can make use of it for more than just an empty page named “Default” and following porn. Thank you!

Oh well, enough for today. Read (someday) more on http://mariusmm.tumblr.com/. Enjoy!

CandyBar makes OS X appear even more lickable than it already is. It allows to simply change each application’s icon and provides a cool management of all the available icon-sets. Besides, also the Dock appearance can be tweaked and managed. It would be really nice, if CandyBar would provide a way to sync the collection from one Mac to another, since now, I need to keep my collections on my iMac and my MacBook manually in sync, what’s pretty meh. However,  although it’s pretty pricy, it’s worth to have it.

Colloquy is the most advanced, free IRC client I’ve found yet. Its feature-list is pretty good and there’s a similar iPhone client available, too. I used this client already in 2006, when I still had my PowerBook and have to say, that it’s pretty bloated and slow on older hardware. But on the current generation of MacBooks, iMacs and MacPros it should be running like a charm.

Width Dropbox you can easily keep your files in sync over two or more different devices, regardless if it’s a PC, a Mac, a Linux or even an iPhone – all your data is always up-to-date. Besides, you can share files with friends and receive shared folder invitations yourself. 2GB of space is being provided for free, more is affordable for some cash. Though, I’d never put sensitive data “into the cloud”.

Echofon is probably the best Twitter-suite available on the Mac and the iPhone. Thanks to their Sync- and Push-Notification-Service it’s a pleasure to use Twitter, even with multiple accounts and on multiple devices. Thanks to the intelligent Sync-Service, Echofon notices when you’re not on your desktop anymore, and starts pushing notifications to your iPhone client when you get mentioned by someone else – very cool! Yet, the notifications will be pushed only every 15 minutes, but from what I’ve heard, the Echofon guys are already working on shrinking this interval. If you haven’t tried out yet – be sure to do soon!

Is there much to say about iPhoto? I think you can call it the image-management application on OS X. Since ’09 it also supports Faces & Places, what makes everything even more sexy. In combination with the photos shot on a GPS-able camera (like the iPhone) it even detects automatically, what place you’ve taken the photo. Although, yet the face-recognition doesn’t work as I would expect it to. You need high quality pictures with much contrast to get iPhoto recognize the people.

I used to be registered on Last.fm since I was using Linux with its Media-Players with Audioscrobbler plugin, so I’ve just continued using this pretty cool service. It let’s me tag the music I listen and discover new tracks I might like. I never tried out Pandora or similar services, so I can’t say whether Last.fm is better or not – I’m just used to it.

After discovering and trying out LaunchBar there was no way around it anymore – not even by using QuickSilver, what I did quite some time. LaunchBar is extremely fast, supports a ton of different Applications and even provides an easy way to write and include your own plugins. I wouldn’t want to miss it again in my daily work.

LittleSnapper in combination with its web-service (former QuickSnapper, now Ember) is a very nice enhancement to the OS X desktop, since it provides a very quick and easy way to share screenshots with others, without having to use “Grab” and manually upload the images to some service like ImageShack. In addition to the Desktop client, I also use the iPhone app to share camera-snapshots with others.

With Money managing finances became as easy as a finger-snip. I bought my license on a MacUpdate Promo for 20% less and have to say that it’s worth every penny, especially when there’s such a friendly and helpful company like Jumsoft behind. Money supports backing up the whole database to MobileMe and by that even synchronization of two Macs with each other. The iPhone client yet only supports sync over WiFi from what I’ve seen, but hopefully there will be MobileMe support in future, too.

Let me just call it “Poor man’s Photoshop” – in an excellent way! Pixelmator is, what GIMP is to the GNOME Desktop. It let’s me create/edit images in an easy and smooth way, without much knowledge of the actual application itself. Pixelmator provides me a light and intuitive application with a feature-list that fits my needs perfectly without being over-bloated.

As the name already says, Quiet Read provides you a way to temporary bookmark for example web-pages and read it later, when there’s more time for it. It’s actually the similar concept Instapaper follows, although it doesn’t really extract your site’s content for any mobile platform, nor does it have any web-service in the background to which you can sync multiple installations. MobileMe support would be a great feature, maybe Bamboo Apps will implement it some day.

Shovebox is a great companion for Things and Quiet Read which also provides a pretty cool iPhone client that’s for free. I got the App itself from within a MacHeist Bundle, where I didn’t need to pay anything for it – and maybe that’s the reason I’m actually using it. Yet, I would not really pay money on this App, since its yet pretty “small” (regarding its features) and I have most things already managed by Things and Quiet Read/Instapaper (free).

Yes, it’s Telephone! And yes! It’s OpenSource! This application allows you to use your VoIP account provided by your ISP directly on your Mac. At the moment, several ISP are supported and the list gets longer and longer. Telephone makes it easy to dial and receive calls on a VoIP account without much hassle.

TextMate – THE Editor. I think, there’s nothing better for writing any kind of code under OS X. This editor is light, fast and provides hell of a feature-set you’ll probably never finish to explore. MacroMates did an excellent job with this application and I know of many tries (especially on Linux) to re-create something similar, but yet no other (GUI-)editor reached TextMate.

Things is probably one of the most amazing task management applications for OS X available today. It provides all you need for successfully managing all your ToDos and even syncs them up to your iPhone client. Two big cons of Things are the yet still not available MobileMe sync (today, it does sync only over WiFi, without even using an encrypted connection) and the pricing on both, the desktop and the iPhone app. Still, the App is just lo-ve-ly and a must of everyone who’s really into task management.

A very nice newsfeed reader with excellent graphical user interface. Times provides you all basic-features you would expect form an RSS-reader plus the possibility to read the whole articles within the application itself. Very nice idea, and pretty cool implementation, though I’d wish it to be faster and not that bloated.

Versions – and you’ll never need to look up svn –help again. Since the last version of Version (ough, what a sentence) it even supports the latest SVN 1.6.x and provides you to work with several different SVN repositories at a time without much practice. Although, with $39 it this application is very pricy.

Viscosity is yet the best user interface for OpenVPN available on OS X, in my opinion. It lets you import your OpenVPN config-files and edit them within a very nice preference-window. Also, it shows you statistics about your running connections and makes OpenVPN easier than it already is – and with $9 it’s quite a fair deal.

Storing passwords, credit-card information and other sensitive data. Wallet allows me to manage all my logins and other passwords in a very nice and fast way, it provides me an add-on for Safari and Firefox and it allows me to sync my Wallet-database via MobileMe and even browse it on my iPhone with its iPhone app – although it took years until the iPhone pendant was available here in germany.

I think, that’s it so far. Besides those application, of course I use the regular tools like Mail.app, iCal, the Address Book, iTunes, the Terminal and all the other not-worth-mentioning programs that come with OS X.

However, after I bought Money, I exported my whole transaction info from my ING-DiBa account as CSV (since they do not provide me anything else) and tried to import it into Money – and it failed. I was using the latest version (3.4.4 v1938) and had quite a few problems with the CSV import. First of all, the columns haven’t been recognized automatically. Also, I didn’t really knew how to import the transaction-value, since I only had one column containing a positive (income) or a negative (outgoing) number, where Money expected “Withdrawal” and “Deposit”. Also, Money seemed to have problems with the punctuation of the numbers, what cause 1000€ to become 100€. And in general, the software didn’t work well with the CSV my bank provided me. I had to manually cut out the first few lines (which were just some additional information but not party of the transactions) and stuff line that. I was wondering, why this is so, since Squirrel automatically recognized the CSV and imported it just perfectly into my virtual account.

I wrote an e-mail to Jumsoft and explained the problems I have with my freshly purchased Money and of course asked for help. After some more mailing, I got a patched version of Money one day later. I tried it out and: Bam! It worked! The CSV imports work just as they should now, even if there’s still no automatic column recognition. Still, I’m very happy that Jumsoft helped my out that fast and in such an uncomplicated way – I’m not used to this from Apple-related companies anymore.

After I had all my data imported into Money and got everything categorized, synced the info up to my iPhone, what also worked out as smooth as I’d expect it.

The one thing I did not check yet are the possibilities to sync Money over two different Macs. I’m sure it’s possible by using the Dropbox-way, although I would not like to upload such sensitive information to my Dropbox. Maybe it’s possible to sync via W-LAN, dunno.

It seems to be possible to sync different Macs via MobileMe! Hurray! I’ll test it out and give some feedback as soon as possible.

I’ve been working on a web-site that used the jQuery framework to render content on the client side and get information from its back-end, via XmlHttpRequests. The whole built-up worked just fine of every modern, popular browser available in the market – like the Firefox, Internet Explorer or Safari (on the Mac platform). Now, I had to test the site and make it workable on the iPhone-plattform as well. The site itself uses OAuth as authentication method and provides the information within a HTTP-header named “Authorization”. The theory is pretty plain: The back-end receives a request, checks for this header and responses accordingly.

However, iPhone’s Safari didn’t behave like the other browsers did. For whatever reason, the XHR was sent to the back-end, including every header that was set on the JavaScript side – except the “Authorization”-header. First, I though that Safari maybe could not handle the parameters of this header, but when I just renamed the setRequestHeader-argument to “Auth”, it worked. It simply just worked.

This happening made me search for other users experiencing this problem, unfortunately there doesn’t really seem to be many users testing JavaScript-sites on their iPhone – to be more precise, I did not find one result on Google that describes the problem I’m experiencing. I though, “Oh well, why not call Apple’s Technical Support?” – bad mistake. I got connected to a very annoyed and stroppy telephone-support which tried to convince me, that the iPhone’s Safari yet does not support Java. When I repeated myself by saying “It’s about JavaScript“, he didn’t really make the impression to understand the difference. I told him what the actual scenario was and all I got as answer was “Fill out the Feedback form on Apple’s site”. This made me a bit angry, because I more and more got the feeling of him trying to simply get rid of me. I asked for someone who is more technically involved into the whole iPhone stuff and he answered with “You’re already calling the most-advanced technical support – there’s no way to go further!”. At this point total disappointment overcame me and the only thing I thought of saying before I would hang-up the phone was “FAIL!” – luckily I was behaving more polite than the support-guy himself. Eh.

The end of the story is, that I (once again) wrote a report via Apple’s Feedback form (which from my impression is saving the submitted content to /dev/null) and implemented a workaround for myself by renaming the “Authorization”-header to “Auth”. Yet again a scenario in which I’m feeling like talking to a wall of bricks and have no possibility to get any information regarding my problem or maybe even correct this sort of bug. I think, this is the other side of closed-source software.

Well, what else can we do then? Oh wait, haven’t we just set-up our Dropbox account recently? So why not use it for poor-man’s-sync?

First of all, move the subfolder of ~/Library/Application Support/Cultured Code/ named “Things” into your Dropbox folder and let it sync up to the cloud. After that, start Things for Mac while pressing the Option (Alt) key and select “Choose Library…” – and choose the Things directory from within your Dropbox-folder.

Then, install Dropbox on your other Mac and again navigate to the Cultured Code directory named above. Now, you just delete the Things subfolder and yet again you start Things while keeping the Option key pressed – and select “Choose Library…“. Then, you select the Things directory from within your Dropbox-folder and you’re done!

CAUTION: This solution allows you the synchronization of Things between two (or more) Macs, but not the simultaneous running! Your Things database might break if you try to run it on both Macs at the same time!

This is a pretty good solution until Cultured Code implements something better.

First of all, the App Store is great. From its theory to its practice, everything is implemented just the way it has to be. Sure, sometimes it’s a little slow and not that responsible as one would expect, but altogether the browsing experience is really great. Why? Because it has to be. Nobody likes to spend money somewhere he doesn’t enjoy browsing for things – regardless whether we’re talking about the #real-life or in virtual. It’s just fun to look through the Apps, find new ones, share them with your friends and of course buy them. And it’s so easy as well. One click, that’s all! Isn’t that just great?

Oh well, yeah, it would be – if. If Apple would have kept the essential concept of their App Store the way they actually planned and intended it to. I mean, let’s think back, to the time before the Apple App Store was launched (what’s only little over a year ago) – what was the general appearance of existing application stores (of e.g. Nokia or for the Windows Mobile Platform)? Exactly. Ugly, slow, confusing, a lot of useless tra…ehrrr… stuff. And then came Apple – BAM! Brand new App Store for mobile applications. Everything was clean, everything was very well working and simple for the end-user to access. Then ago, the App Store provided a few essential and yet well known applications by third-parties. Great apps, with great functionality that even looked amazingly cool.

But then, after a while, it seems like the whole BAM just BAM-MED even more. And more. And more. Of course, Apple was lucky about this fact – more Apps for sale, more cut-offs for themselves. Why not? And do you know what’s the best? Big numbers. What? Yeah! Just as I said it. Big numbers. From the moment on, from which Apple started literally raping the potential of the App store within every Keynote they presented people could see all those big numbers. Thousands of of Apps. Millions of downloads. Et cetera.

But did this really improve the Store? I’m looking around at this very same moment within the App Store and have to say: No. It didn’t. All it improved was Apple’s pockets and the big numbers on their Keynote presentations. I stumble through the App Store and see hundreds and hundreds of Apps, one more useless than the other – Bikini Babes, Gym Babes, Simple To-Do and of course a huge amount of games. Yeah, games. I’m not saying, that games are “useless” in that way. Sometimes, when waiting for the Bus or for your Girl getting changed you appreciate those little time-consumptions. But come on? I mean, spending more than $2 for a game that won’t last any longer than one hour to be played, thanks to Apple’s gorgeous batteries? Who should play those games? Shall I constantly keep my iPhone attached to the power-cord, so I can play two hours of Need For Speed? Isn’t the whole game stuff, that Apple’s trying to sell as “PSP/NintendoDS Killer” just plain dumb and totally impracticable? I’m not saying, that games on mobile phones are no fun in general, but are you re-charging your iPhone every three hours, just to be able to play some games? I mean, I still don’t understand what market Apple really tries to reach with that. My impression is, that people indeed spend money on games like NFS or Sims 3, but only to be able to show-off at parties or other occasions. I don’t believe anybody really playing (and by playing I mean the very same behavior you hear from 15-years old, Norwegian guys with a World of Warcraft account!) the games on the iPhone. At least not till their end. Also I believe, that 70% of the people buying games use in iPod Touch instead, in addition to their iPhone.

Eh, however. Back to the topic. So, the Apple App Store started providing more and more sh… apps, over the past year. Some, useless ones and also some totally useless ones. Of course, in between of all those crap, you’ll sometimes find a pearl, like for example Shazam, Daylite Touch, Things, LittleSnapper, Colloquy, eBay, Ego, Wallet, Squirrel, Shopper, Deliveries, Weightbot, iStat, Beats, Last.fm, RadAlert and many many more. Apps that really have a use and pay-back for the price you spent on them. Unfortunately, those apps aren’t the majority anymore – and it seems to become worse by each day passing by. So what to do?

Of course Apple could stop selling all those other crappy apps. Just reject when developers submit them – and instead include apps that would be worth including. *cough*GoogleVoice*cough* But to be honest, by that, Apple would shoot into their own feet. Why stop selling crappy apps, when there are enough users to buy them? Why rejecting the cut-off, even if it’s just some pennies per app?

So let’s see, what could be Plan B? Uh yeah. Plan B. Sounds always good. How about.. err.. an “Exclusive App Store”? An App Store exclusively for high-rated and (therefor) pricy apps. Yeah, that sounds good, doesn’t it? But wait… who decides what’s “exclusive”? The developers? The users? Or maybe the price? I don’t know how you think, but I’d probably go with the third option. As long as the price is high enough, I don’t believe Apple caring about the actual application’s quality – not esthetically nor functionally. So, what sense would an exclusive App Store have then? Well, I guess no more than just gather more and more money.

I’m really happy that at least there are Blogs and Sites on the web, which take the enormous job of searching through the App Store, filtering the whole crap away and bringing you the best and most beautiful applications available for your iPhone. Without them, I guess I’d have a hard time to fine *anything* that would fit my needs within the actual App Store – and maybe just switch to Android.

So far.

However, I’ve decided to take a quick look at the current iWebKit version and patch the framework to have the sliding-animations working again, even on the latest version. Now, that it seems to be working here and also it seems to be working for Christian, maybe others can also benefit from this.

If you would like to use the sliding-animations (no warranty! :-)) on your iWebKit-based design, just download the Framework package attached to this post and apply it to your iWebKit installation. It should be working pretty much out of the box.

Feel free to report bugs if you should find any regarding the sliding. Enjoy!

Download iWebKit_4.6.2_Framework-likability-patch

invisibleSHIELD

Four days ago, I ordered the invisibleSHIELD at the invisibleSHIELD Germany GmbH, which arrived today – though the website told me something about 1 – 2 work-days.

After I got it, I unpacked it and read the sparse held documentation within the packaging about how to put it on my iPhone. I was not sure, whether I understood the few pictures right, so I searched on YouTube for a documentation video and found a couple. I looked at two or three and saw that everyone did it the same: Wash hands, turn iPhone off, clean it, spray hands with the solution shipped with the invisibleSHIELD, spray the foil with the solution, “just put it on the iPhone”, press out the solution from the center to the edges and wait until it dries.

And so I did. The first thing I’ve seen was: It’s a total crap to handle the foil. When it’s wet, you can’t really position it, but if you don’t, it will look odd when it dries. If you finally positioned it the right way and start pulling out the liquid using a credit-card or something else, it repositions again. Oh great. You take it of for several times and put it on again and then you finally have it! The middle dried out, it’s nearly “glued”, it’s good positioned and you can start “glueing” the sides. But now really just says “Hello!” again and you remember, that in real life, there is not room without tiny whiny dust-particles. You look at the already glued center of your foil and see that only half of the dust you see there can be removed – the other half lies beneath. Oh great!

invisibleSHIELD

Since it would totally over-stretch and destroy the foil, if you would take it off again, you just say to yourself “it’s not thaaaaaaat baaaaad” and just keep on going. You try to glue the edges, what seems to be pretty much impossible, since the cuts aren’t physically right done to make the foil bend the way it would need to. So you try and try and try and …. still it doesn’t work. It just doesn’t. However, it already pissed myself, and I thought of taking it off again and sending it back, but I though.. “ghnar, I don’t want an iPhone case!”. So I took a hair-dryer and warmed the edges to make them less restive. After I finally finished the whole thing, Mr. Reality walked by again and said “Hello!” – again, in real life, there’s no room without dust. Because of this, the sticky foil-edges started to look more and more flooded by little particles of dust – even more than usual, since I had to use a dryer to get the foil into the form it needed to have. Ouff.

Altogether, I’m very, very, very disappointed of the result and I’m lucky I’ve searched and found videos showing how to remove the foil again before starting the whole thing. I can’t believe I really paid €19,16 + €3,64 shipment for something like this.

My advice to everyone who would like to protect his iPhone against scratches: Just be careful. Try not to let it fall down or let other things fall onto it. You won’t become happy with such a foil.

Of course, everyone expected a new iPhone, not only since the major part of the Keynote was about the new iPhone OS 3.0, but also because there hasn’t been a device-update for a very long time. Anyway, I’m not going to resume the presented products, since I guess that everybody has already noticed the new set of MacBooks, the 3.0-features that were presented and of course the “new” iPhone 3G S.

However, especially by the last product I got totally disappointed. Actually, I was hoping for a major re-design of the iPhone’s enclosure, what would make it look more solid, sleek and sexy and not (as it looks now) like a piece of very expensive plastic. I mean, what’s actually new on that 3G S? To sum it up, they’ve over-clocked the hardware a bit and included some other memory-chips. Oh great. THAT was, what I was hoping for. Irony end.

I was at the Cafe Del Sol together with Andi, watching the MacRumorsLive-Site and hoping for over one and a half hour for a brand new, fresh and cool iPhone. But nothing. It’s just the same old thing, sold again pricier than it’s actually worth and included some new features that are mostly available from the new 3.0 OS and not introduced by any hardware-upgrades.

Altogether, we both were totally disappointed and hoped that the “new” iPhone was just a joke, but as it seems Apple was really serious about it. Uff.

However, enough bitched for today.

The biggest news is only visible if you pinged devilx.net before and re-ping it now: You would see, that its IP has changed. After my web-space’s performance at Strato got more and more terrible (download rates of 6kb/s), I decided to move my blog to a provider I’m more familiar with, where I pay less for even more: HostEurope.

The actual transition was pretty much squabbling, since the WordPress installation I was running at Strato was some never-changed-just-upgraded-from-1.x installation, where WordPress used a latin1-database. This caused me some trouble when moving to the new host, but I solved it by writing myself a conversion script that removes all “random” characters from the database-dumps and converted the databases to UTF-8. As front-end, I’m now running the latest WordPress-release available.

After I’ve finished the transition I looked at the Prologue-theme I was using and thought that an exchange (YES WE CAN!) could bring some freshness to my journal. Though, I had to keep in mind the work I hacked into my Prologue-theme (like for example the iPhone detection bundled with the theme-changer, and so on), since I didn’t want to lose these things. I’ve found a nice theme, downloaded and installed it and started extending it. The main problem with my actual Hemingway-theme is, that it doesn’t make use of standard WordPress widgets. Instead it uses its own widget-concept, what pretty much made me write every widget I wanted to use on my journal from scratch – and so I did. For some, I took existing WordPress widgets and transformed them to work with my current Hemingway, others, I hacked in from ground up. I will still need to extend the widgets a bit more, for example to make use of some caching, so that the widgets won’t reload each tweet or gallery picture every time a user opens a new link on my journal. Correction: Done. I’ve now implemented caching, even before going live, just to avoid data-transfer/connection troubles.

Altogether I hope that the browsing experience will be more enjoyable now. At the moment, the site’s speed seems to be pretty good, but I’ll keep an eye on it when the heavy usage starts. Feel free to write me some feedback regarding the site’s new layout and the site’s speed.

Enjoy!

First of all, I really like the report. Really. I think it’s great that companies take the different pricing models serious and concentrate on judge them. Even if the whole report is sponsored by Microsoft, I still think it’s good. Don’t get me wrong, I don’t believe that any Apple-Fanboy might convert back to PCs after reading this white-paper. Still, I think (and hope) that some low-brow end users which might be pondering switching form their PC infrastructure to Macs might think twice.

I’m not saying this because I dislike Macs or because I’m getting paid by Microsoft for writing such lines. I’m just one of those Apple users, who use Macs because he loves the way everything is integrated and works out and because it gives him full-blown power over the whole system, since it’s “just a BSD” what runs under its hood – but I also think, that the iStuff is pretty over-priced for no other reason than maybe coolness, as already mentioned in the report.

The point which disappoints me is, that the report did not mention the stuff that matters – really matters. Instead, to me the whole document looks more like a Blog-entry, packed into a PDF and containing some cool spreadsheets and graphs. The comparisons within the report are just silly for an more experienced user. I don’t want to disassemble the whole document now, but I would like to take a specific part (page 9) as example for the reason I think this document is amateurish.

On page 9, the authors visualized the scenario they’ve described within two comparison-tables, one containing the costs for a PC and the other the costs a Mac would bring with it. The first thing I thought was: How come they include the costs for iLife Upgrade, Mac Office, Quicken and other software on the Mac table, while the PC table totally lacks of these packages? Does either the Dell or the HP, which were used as example devices bring such packages with them? I don’t believe so. Besides, what’s with the MobileMe entry? I mean, what for did they include this entry? They haven’t mentioned that any of the family-members would buy an iPhone or iPod Touch which would need to be synchronized over-the-air. And for Mac-2-Mac synchronizations there are very nice alternatives, starting from a low-level rsync up to Fruux, which by the way doesn’t exist that way for Windows.

Another point I don’t get regards the desktop-devices (HP/MacPro). Why did they choose a MacPro (a device for professional use, e.g. by music-, video- or graphic-artists) over an iMac – which would be way less expensive and also already include a 24″ TFT display, so the available panel could be used as secondary head on the iMac or on the MacBook. And why would they want to upgrade their MacPro/iMac with a ATI Radeon HD 4870 in the third year? For the kid to be able to play his ego-shooters? Oh well, guess what, these games probably won’t be available on the Mac, what kinda makes the whole upgrading thing useless. But how about spending the $260/$350 on an Xbox360 or a Playstation 3, what would be best for gaming and stuff anyway?

In the end, looked from a more experienced view, this report is nice for stopping unexperienced user to throw the rest of their money into Apple’s throat and maybe make Apple lower their prices someday, but actually the arguments mentioned within the report are ridiculous. I’m just waiting for the next “Hi, I’m a PC – and I’m a Mac“-commercial.

Since I’ve already posted a quite descriptive post regarding the theme itself, I won’t beat around the bush now. For those who haven’t read the initial story, here you can review it. You can download the theme by clicking the link at the bottom of this page. Note, that the theme needs the theme-switcher-reloaded Plugin for WordPress to be up and running to work properly. Additional to that, you will need to make some changes to your actual theme, which allows the user to actually switch to the iPhone theme. These changes depend on what theme you are using, but in general you need to modify your theme’s header.php and include a code like this one:

<?php
if(empty($_COOKIE["iphonetheme" . COOKIEHASH]))
{
if (stristr($_SERVER['HTTP_USER_AGENT'], 'iPhone'))
{
echo "<div style=\"background-color: #F66; color: #fff; padding: 8px;\">";
echo "You seem to be browsing this site from your iPhone or iPod Touch.";
echo "Would you like to <a href=\"?wptheme=iphone\" title=\"\">change to the optimized site</a>?";
echo "</div>";
}
}
?>


The iPhone Theme itself already contains a button which provides you to switch back to the regular theme.

However, feel free to download, distribute, modify and have fun with my WordPress iPhone Theme – it’s released under GNU GPLv2!

Download: WordPress iPhone 0.1

The red block let's you choose.

I’ve been now using Prologue for quite a very long time – I guess longer than I’ve ever used one WordPress theme before – and I’m highly pleased of it. However, even that Prologue has a built-in iPhone/iPod Touch browser-detection which cuts away the sidebar and only keeps the important news-stream in focus, I haven’t been very satisfied by that. The font is still pretty small, nearly unreadable, the links are therefor pretty hard to hit, et cetera.

However, yesterday then Andi showed me some pretty nice little framework he just found, what actually doesn’t have anything to do with WordPress itself, but made me think of a very cool idea. The iWebKit-Framework is a small set of CSS and image files that concentrates on building a website in a way so that it looks just like an iPhone or iPod Touch Application. The whole thing’s appearance is pretty sexy, you can take a look at the downloads and get the framework plus some example HTML files for testing.

My optimized front-page.

So, I took a closer look on the iWebKit stuff and did some (again better, a lot of!) PHP WordPress theme hacking. I think I spent the whole night building that thing – but I also think that it was worth it, heh. And I guess, I’ve created a revolutionary and new WordPress theme aimed for the usage on iPhones and iPod Touches – the only problem I had left was: How to I get WordPress to use this theme only on the tiny Safari, but on nothing else? After some more PHP hacking, which included modifying my Prologue theme but not the actual WordPress (what’s the really cool thing within the whole story), I’ve found a way.

When you browse my WordPress now using your iPhone, you should be getting a red message right on top of the site, which tells you that it has detected the tiny Safari and suggests you to use the iPhone optimized theme. If you confirm by clicking the first link, the whole site’s design should get to look just like on the pictures I’ve inserted here.

My contact information - optimized.

I will extend the theme some more, maybe by building in JavaScript effects or other Eye-Candy, to make it fit even better into the iPhones Look & Feel. I was also thinking of some Cover-Flow’ish effect for my Gallery (which at the moment just links to my Picasa-Site, but thanks to the great API provided by Google it shouldn’t be too hard to implement that right into the page).

Maybe, after some more testing I’ll be able to provide it for download, including a whole documentation of how to make it work. Until then, I hope you enjoy browsing my Blog, especially over the iPhone or your iPod Touch. Please feel free to write me your impressions, feedback and also suggestions for improvement by commenting here or writing me an e-mail. So far …

Have fun!

Enjoy.

@andi: You knew it, huh? Thanks for this hint.

Facebook's new Layout

I’ve just noticed Facebook’s information about their upcoming new layout and took a closer look to it.

The most radical change that’s visible is the three-column-layout they’re going to use. I personally like this more than the actual design, since it’s not pressed together and stretched as long as it is right now. Unfortunately, because of these three columns, they now seem to have mixed together the right side with relevant informations and ads, what’s pretty meh.

The center-stream is still pretty much the same, they now changed the pictures to have rounded-corners and it’s not called “What are you doing?” anymore, instead it’s “What’s on your mind?”.

What I could not guess from the picture they’ve posted was, if the ugly bars at the top/bottom will finally be replaced by something better. Besides, I’m wondering whether they’re also going to change the iPhone-Client to display the new layout.

We will see….

iPod Stand

This evening I saw the bunch of old business cards I still have from my former employer lying on my table, and I was wondering whether to throw the majority away or what else I could do with them. I still have over fifty of these tiny little pieces of carton here and just experimented a bit… and well, this is what I came out with.

I was searching for quite a long time to get some kind of stand for my iPod, since I’m already using it as alarm clock and would also love to have it running the “Flip Clock” App on my bedside table at night. Of course, there are stands for the iPhone and the iPod, but I’m not crazy spending over twenty bucks on a dumb stand. A piece of wood or aluminum, whose only purpose is to hold a device. Not connect it to another device (e.g. your Mac or your stereo) – just to hold it. 

However, maybe you like the idea and try it out yourself sometime.

Enjoy!

Where the fsck can I get this application?

Talking about Cloud Services

The past few days I was thinking pretty much about the upcoming trend of “Clouds”. By that, I of course do not me the weather occurrence – I am talking about “Cloud”-Services.
 
So, what is a Cloud-Service in general? To summarize it up, a Cloud-Service is a Service provided by a third-party which allows me to use features I could probably not or just with a  huge effort use without it. Furthermore, a Cloud provides me features which are often described as “seamless”, “immediately”, “push” or “over the air”. A very popular topic in which Clouds are being used nowadays is synchronization. “I want my data, and I want it everywhere, every time”, that is actually the main mission Clouds often try to realize. Two examples for very popular Clouds are RIM’s BlackBerry service and the newcomer called MobileMe, carried by Apple.

So, I informed myself a bit about these two Clouds, because I actually wanted to know, if it’s worth spending money on such a service. I’ve seen a demonstration of MobileMe at one of Apple’s Keynotes some time ago and it got me interested. The BlackBerry service I can see everyday at work, though I’ve never really informed myself about the technique it’s using in the background, until now. The only technical information I had about this gadgets was, that they’re pretty good in keeping a companies infrastructure team occupied for days/weeks while solving curious, irreproducible problems. Because of that, BlackBerry goes back a long way with me, so that I would not be able to carry out a comparison between these two services and say what’s better and what’s not. Luckily, this is not what I’m trying to do here. I would like to talk about such Cloud services in general (with the mentioned services in mind) and show up the problematics I see with those.

The first issue I would like to begin with concerns the administration. Let’s say, we’re using our RIM Cloud and we would like to activate a new gadget, to be able to make use of it in our network. It doesn’t seem to be pretty untypical for this activation to just fail for an unknown reason, from what I’ve seen. So, what can the administration do? Well… actually, not what their name (“administration”) is meant for, instead they have to act more like “operators”: Check the manual to see if they did everything right, check the troubleshooting FAQ and try everyone of the proposed solutions and last but not least call the support and do what they say. It’s impossible for the administration to do any kind of debugging by their self. And this fact is not only true for the activation: As soon as it gets into deeper problems with the Cloud service itself, an administrator becomes an operator or even just “remote hands” for the Cloud provider.

“And why is that bad?”, you might ask now. Well, by that, a company’s infrastructure is depending on a third-party service provider’s reaction times and ways, for services that could be probably used in other kinds with more efficiency and what is more important, without a third-party. This argument seems to be pretty thin on the first look, because now you could say that in general everything that has to do with communications is managed by third-parties (e.g. cell-carriers, ISPs), but still there’s one difference: The probability of failures or breakdowns of the respective “Cloud”. The chance of my mobile-phone to not deliver SMS or connect to the UMTS network because of provider-side failures are much lower, than the chance of a BlackBerry to deny its service partially, due to problems on the provider’s side, between the communication components on the provider’s an the client’s side or between the data exchange from the client’s groupware to his communication component. And like I just said, in most cases the administration is powerless and can’t debug what goes wrong.

Another aspect of Clouds regard the data security. When there’s a third-party involved in that whole “I want to synchronize my life”-thing, you can never know who’s actually reading along. Of course, the cool graphics on the provider’s sites show you that the whole traffic between the endpoints (communication component on the client’s side and mobile gadget) is end-to-end encrypted with strong algorithms. But do you really know?

Let’s be paranoid: What if RIM for example, builds up an end-to-end encryption between the client’s communication component (e.g. BES) and the “left side” of a proxy running within their infrastructure. On the “right side”, this proxy sets up an end-to-end encryption between itself and the mobile gadget. For the customer it could look like he just “paired” his device with his communication component and everything is strongly secure, but the provider could still log everything passing through his proxy.

Or let’s take Apple. They don’t even seem to really try to implement security. Maybe regular Apple user’s are that naive and/or unaware of the risks of missing security, that they just do not care. The MobileMe “Web Apps” (the web-interface for accessing your data) does only provide SSL encryption on login and when account-information are changed – at least this is my last level of information. Please correct me, if I might be wrong on this. Besides of this, I know that IMAP and SMTP seems to be encrypted, but I’m not sure what’s with the synchronization of your iCal, your contacts or your files.

Nevertheless, Apple’s MobileMe pushes the security and data sensitivity question to a higher level: What happens with the data I’m transmitting to my Cloud? Where is it actually stored? Who has access? Et cetera. The presentations of MobileMe really look cool, and it’s interesting to see all that implemented without using Redmond’s “ActiveSync”. Though, it’s questionable in what way the data users upload will be used. And it’s even more questionable, why people might pay for letting third-parties use their data, without thinking twice of the consequences this could have.

I mean, of course it would be possible to use GPG for encrypting every mail and every file pushed to the Cloud, unfortunately this would make the data pretty unusable on the mobile gadgets, what by the way makes me think of another point: How come, there are nearly no data encryption products available for Cloud services, provided by other companies? I know, that PGP has some BlackBerry add-on which allows the clients to secure at least their e-mails through PGP encryption and even make them readable on their mobile gadgets. Unfortunately this only solves the mail part, everything else could theoretically still be read by other parties (for example the government of India ). And MobileMe doesn’t provide something like PGP at all.

To sum it up, I would say that the general problem with Clouds is the lose of control about data and functionality. Sensitive information gets spread through the net to service providers and maybe other companies, without the client even noticing it. And all this because of all kind of push services and synchronization features, which could actually be done in other ways, without a third party clouds. Why not using IMAP(S) idle on the mobile gadgets for e-mails? Why not setting up an MS Exchange and using ActiveSync with your iPhone or whatever else mobile device? It would work, just the way BlackBerry or MobileMe does, with pros and cons. But at least, it would be a solution managed by oneself, not involving a third-party and especially not sending sensitive data through not trust-worth services.

Oh well.